Frequently Asked Questions

What is a Virtual Assistant? 

A Virtual Assistant (VA) is an office professional who works virtually, which would be at an offsite location from that of the client. They are independent contractors who usually support multiple clients.

 

What is MemberGate?

MemberGate is the top of the line, membership site solution. With thousands of customers using MemberGate and 11+ years of experience. You benefit from the proven reliability of having a smooth running membership site. When you invest in MemberGate, you can concentrate on making your business profitable instead of trying to figure out how to make it run.

 

How can I get work to you?

Clients can submit work via e-mail, my dropbox or box.com accounts, or any other sites that have the ability to upload large files.

 

What is your typical turnaround time to send a response?

I will respond to you within one business day. My contact information can be found on my contact page.

 

How often will you invoice me?

Invoices are prepared the first of each month for any services provided in the previous month.

 

What type of payments do you accept?

I accept payments through PayPal. PayPal accepts payments in a variety of ways, including via debit or credit cards.

 

What is your pricing?

My current pricing can be found on my Services & Pricing page.

 

Do you only work with MemberGate clients?

I work with successful small business owners who want to get more done and save time.

 

Do you work alone or do you have a team that supports you?

I do usually work alone but if you need a skill I’m not an expert in, I do have a network of VAs that I would be happy to refer to you.

 

What is my next step?

Contact me to schedule a free 20-minute consultation.